Terms & Conditions Ubet Wallet – A Complete Guide for Malaysian Users

In this Terms and Conditions document, the following words and phrases carry the meanings stated below unless the context requires otherwise:

• "Platform" – refers to the website ubetwallet.xyz, the mobile application (if available) and all services provided by Ubet Wallet.
• "User" or "Member" – refers to any individual who registers for and uses the services of the Ubet Wallet Platform.
• "Account" – refers to the personal account registered by the User on the Ubet Wallet Platform.
• "Balance" – refers to the amount of funds in MYR (RM) available in the User's Account at any given time.
• "Bonus" – refers to any additional credits, cashback, rebates or other rewards granted by Ubet Wallet to Users, subject to the conditions specified.
• "Turnover" – refers to the cumulative amount a User must wager before any winnings derived from a Bonus can be withdrawn.
• "Game" – refers to all online casino games available on the Platform, including baccarat, blackjack, poker, slots, live table games and others.

To use the Ubet Wallet Platform, you must meet all of the following eligibility requirements at all times during your use of the Platform:

• At least 18 years at the time of account registration.
• Register and use the Platform solely on your own behalf, and not on behalf of any third party.
• Not appearing on any self-exclusion list at any gambling platform.
• Have full legal capacity to enter into a binding agreement under the laws of your country of residence.
• Using legitimate personal funds and not engaging in any money laundering activities.

Account registration at Ubet Wallet is free and open to all individuals who meet the eligibility requirements set out in Section 2. During registration, you are required to provide accurate, current, and complete information, including your full name, a valid Malaysian phone number, and a strong password.

It is Ubet Wallet's strict policy that each individual is only permitted to register and hold one (1) active account at any time. This includes using a different name, phone number, email address, device or IP address to register additional accounts. Any attempt to create multiple accounts will result in:

• Immediate closure of all related accounts without prior notice.
• Cancellation of all bonuses, promotions and any winnings that have not yet been withdrawn.
• Permanent ban from re-registering on the Ubet Wallet Platform.

Ubet Wallet reserves the right to request identity verification documents from Users at any time, including a copy of their identification card, utility bill, or other relevant documents, for the purposes of account verification and compliance with anti-money laundering (AML) regulations.

All financial transactions on the Ubet Wallet Platform are conducted in Malaysian Ringgit (RM). Accepted deposit and withdrawal methods are local Malaysian payment options as listed in the table below:

All deposits and withdrawals must use a payment method registered under the same name as the Ubet Wallet account. Withdrawals to third-party accounts are not permitted under any circumstances. Ubet Wallet reserves the right to delay or reject any withdrawal request that appears suspicious or fails to pass the identity verification process.

• Ubet Wallet does not charge any processing fees for standard deposits or withdrawals. However, your e-wallet provider or bank may apply their own charges.
• Daily and monthly withdrawal limits may vary based on your account's VIP tier. Platinum players enjoy higher withdrawal limits compared to Bronze or Silver players.
• Ubet Wallet reserves the right to request additional verification documents before processing withdrawals that exceed certain limits, as part of our AML compliance measures.

Ubet Wallet offers a variety of promotions from time to time, including a welcome bonus, daily cashback, weekly rebates, reload bonuses, referral bonuses, and special seasonal promotions. All promotions are subject to the specific terms and rules stated on the relevant promotions page, in addition to the following general conditions:

• The welcome bonus is available to new members making their first deposit only. Each account is eligible for one (1) welcome bonus only.
• All bonuses with turnover requirements must be fulfilled within the specified validity period. Any bonus left unused after that period will be automatically forfeited without compensation.
• Ubet Wallet reserves the right to cancel any credited bonus if fraud, an attempted system abuse, or a breach of these Terms is proven.
• Turnover progress is calculated based on all confirmed bets placed on the Platform, excluding bets that have been voided, refunded, or placed using bonus balance only without any cash balance.
• Ubet Wallet reserves the right to modify, suspend or terminate any promotion at any time. Changes will be communicated through the platform with reasonable notice, except in urgent circumstances.

All games available on the Ubet Wallet Platform — including baccarat, blackjack, poker, slots, live table games, and other categories — are operated in accordance with recognised industry-standard casino rules. Here are a few key things to know about game rules at Ubet Wallet:

All software-based games use a Random Number Generator (RNG) that has been certified by a recognised independent auditing body. The Return to Player (RTP) for each game is accurate as stated and is not manipulated based on individual play patterns or any other factors.

Live casino games feature real human dealers broadcasting live from a controlled studio. The video stream is fully visible to players, and all game outcomes are final based on what takes place during the live broadcast. In the event of a technical disruption that prevents a game from continuing, Ubet Wallet reserves the right to void the round in question and return all bets to the players.

• Ubet Wallet reserves the right to void or reject any bet if there is evidence of software manipulation, technical failure, or other unusual circumstances.
• The minimum and maximum bet limits for each table or game are as displayed within the game interface itself and may vary according to a player's VIP tier.
• Records of all games are retained by Ubet Wallet for a minimum period of 90 days and may be reviewed in the event of a dispute.

By using the Ubet Wallet Platform, you agree not to engage in any of the following prohibited activities. Violation of any of these prohibitions may result in immediate action, including account suspension or closure:

• Using bots, automated scripts or any other technical tools to access or play on the Platform without prior written consent from Ubet Wallet.
• Sharing account credentials, or lending or transferring account ownership to another person in any form.
• Using funds obtained through illegal means or engaging in any money laundering activity through this Platform.
• Abusing the bonus system or attempting to gain an unfair advantage through any technical or manipulative means.
• Disrupting or attempting to disrupt the technical operations of the Platform, including cyberattacks, system intrusion, or any other malicious activity.
• Colluding with other players to gain an unfair advantage in poker or any other game involving player-versus-player competition.

Ubet Wallet reserves the right to suspend or close any User account at any time for the following reasons:

• Violation of any term set out in this Terms and Conditions document.
• Suspicion or confirmation that a User does not meet the required age eligibility or other stipulated conditions.
• Suspicious activity related to financial fraud, money laundering or violations of applicable gambling regulations.
• Failure to provide the requested identity verification documents within the stipulated timeframe.
• An account closure request submitted by the User themselves.

In cases of account closure due to a breach of these Terms, Ubet Wallet reserves the right to place a hold on the account balance pending an ongoing investigation. If a user is found to have breached the Terms, all winnings obtained during the violation period may be voided and the balance may be forfeited upon conclusion of the investigation.

Users who wish to close their own account may do so by contacting the Ubet Wallet customer support team via live chat or email. Self-requested account closures will be processed within 5 business days, and any remaining balance will be returned to the original payment method used for the deposit.

The Ubet Wallet Platform is provided on an "as-is" basis. While we strive to ensure the Platform operates smoothly, there are certain limitations to our liability that you should be aware of:

• Ubet Wallet is not liable for any losses arising from service disruptions, technical failures or circumstances beyond our control, including force majeure.
• Ubet Wallet is not liable for any losses resulting from unauthorised access to your account caused by your own negligence in safeguarding your login credentials.
• Game results that have been processed and confirmed are final and cannot be reversed unless a material technical error on the part of Ubet Wallet is proven.
• Ubet Wallet's maximum liability in any case shall not exceed the total net deposits you have made in the 30 days prior to the relevant liability claim.

Ubet Wallet respects user privacy and is committed to protecting the personal data you provide to us. All personal information collected during registration and use of the Platform is handled in accordance with our full Privacy Policy.

In summary, Ubet Wallet collects your personal information — including your name, phone number, payment details and gaming activity records — for the purposes of account management, transaction processing, fraud prevention and legal compliance. Your information will not be shared with third parties for marketing purposes without your explicit consent.

For full details on how we collect, use, store, and protect your personal data, please refer to our Privacy Policy our full policy.

Ubet Wallet believes that casino gaming should be an enjoyable form of entertainment, not a source of financial or emotional stress. We provide a range of tools to help players maintain control over their playing habits:

• Deposit Limit: Set daily, weekly, or monthly deposit limits in your account settings to keep your spending in check.
• Betting Limit: Set a maximum wager limit per round to control your pace of play.
• Self-Exclusion: Request a temporary account suspension for a period of 24 hours to 12 months if you need a break from gambling.
• Permanent Account Closure: Players who wish to stop playing entirely may request a permanent account closure through our support team.

If you feel that your gambling habits are beginning to negatively affect your daily life, finances, or relationships, please seek help immediately. For more information and support resources, visit the Responsible Gaming us.

Ubet Wallet reserves the right to amend, modify, or update these Terms and Conditions at any time at our discretion. When material changes are made, we will display a clear notice on the Platform and update the "Last Updated" date at the top of this document.

Your continued use of the Platform after any amendments to these Terms have been published will be deemed as your acceptance of the updated version of the Terms. If you do not agree with the changes made, you have the right to close your account and discontinue use of the Platform before the amendments take effect.

These Terms and Conditions are governed by applicable law, and any dispute arising from or in connection with the use of the Ubet Wallet Platform shall first be resolved through good-faith negotiation before any legal action is taken. Ubet Wallet aims to resolve all disputes fairly and promptly through our customer support channels.